Haekal Irsananda – Digital Data & MarTech Specialist @ Flybuys


1. Before we dive into your role at Flybuys, what has your career journey looked like so far?

I started my career with Samsung in brand marketing and activation. I was involved with the Samsung Note 4 campaign and my job involved communicating new campaigns to our retail partners.

2 years after graduating, I wanted to expand my skill set and learn more about data. My interest around data led me into taking a postgraduate degree in Business Analytics.

I was able to use my marketing and data knowledge in my next role at Streamotion – Kayo Sports and Binge as a Marketing Coordinator – Ad Tech & Measurement. My main role there is to support the teams by turning data into actionable insights.

2. Transitioning into work, what the heck does a Digital Data & MarTech Specialist @ Flybuys do?

What is Flybuys? 

Flybuys is one of Australia’s largest loyalty programs with 28 years of history and over 8 million members. We partner with large brands which include Coles, Officeworks, Bunnings Warehouse, Kmart and Target.

What does your role entail? 

One of the most powerful tools in a marketer’s armoury is data and you’ll be able to work with a lot of data in MarTech.

The role of MarTech can be broken into 3 parts:

  1. Track marketing campaigns, product offerings and activities on all our platforms
  2. Help targeting by audience creation
  3. Deliver insights to relevant teams within the business

I like variety and solving complex problems, hence the MarTech space encourages you to think outside the box sometimes which generates a lot of learnings.

3. What’s an example of a campaign that you’ve worked on and what was your role in bringing it to life?

Campaign: Digital Fuel Dockets

What was it?

Moving away from using paper receipts for fuel discount offers to a digital fuel docket that can be viewed and activated on the Flybuys app & website which can be redeemed at Coles Express.

What was your role?

  • Track user actions and behaviour in app & web
  • Support marketing campaigns that promotes this initiative
  • Create campaign focused dashboards to generate insights

4. What do the entry level pathways into a MarTech role look like?

In terms of entry level roles for MarTech, I would say Marketing Coordinator or Marketing Assistant that focus on MarTech or AdTech. 

There is a lot of data that is involved in Martech, so Junior Data Analyst is another pathway.

5. What’s one thing you recommend a young person who’s curious about MarTech do right now?

MarTech is a growing field, so there are a lot of opportunities in the market at the moment. 

What I would do is research the companies that you are interested in joining and specifically look at what MarTech/AdTech tools they are using. 

I highly recommend upskilling in tools such as Adobe and Google stacks.

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